¶ Registration email never arrived
Please be sure to check Offers folder in case of Gmail or similar smart folders for other providers. It's also good idea to check SPAM folder before reporting an issue. If the email is nowhere to be found please report on Newsky Discord or via support@newsky.app
¶ Can I delete a flight that went terribly wrong?
See this page: Delete a flight
¶ Found a bug. How to report it?
Best way to report a bug is via Discord server in report-a-bug section. That way we are able to gather more info and share ideas on resolution.
¶ What simulators are supported?
Pretty much all that are still in use. Please check Supported Simulators page for more detail.
¶ Is Mac/Linux supported?
No, not yet! It's planned at some point but with Mac support the main road block is lack of Apple hardware and that doesn't come cheap. I can't justify this expense while Newsky is free but there is a dedicated fundraiser on Buy Me A Coffee exactly for this purpose if you'd like to help!
¶ Can I use Newsky on second PC?
Yes! Please check Networked setup on how to achieve that.
¶ My simulator crashed mid-flight. What to do?
Don't panic and relax, Newsky's got your back!
If you still want to continue flight use Restore flight feature (available for MSFS/P3D) located in My Flights next to the interrupet flight on the right side in actions section. Follow wizard instruction.
If however you don't feel like continuing that flight simply forget about it 
Newsky will handle it and you can immediately start completely different flight!
¶ How Newsky handles interrupted flights?
Newsky will handle it in 2 ways:
- If you managed to touch down it will be counted as complete flight and rated acordingly after 45 minutes.
- If flight was interrupted mid flight it will remain available for Restore feature until scheduled arrival time plus 45 minutes, after that it'll be removed without consequence for Pilot or Airline.
¶ Can I pause a flight?
Pausing flight is okay if it's no more than 45 minutes. After that time Newsky might assume that flight encoutered a CTD and delete it.
¶ Can I book flight in another system and import it into Newsky?
No. Newsky advanced traffic calculations and demand simulation makes any importing of flights impossible. Flights must always be booked and logged using Newsky.
¶ Is Newsky free?
Yes. Newsky is and shall remain free for pilots to use (with possible additional premium feature and perks for a fee in future).
Currently it's also free to create and own an Airline, however in future, if necessary, small monthly fee for owning an Airline may be introduce. Reason behind that is to avoid dead airlines taking up precious ICAO codes and to cover daily costs of running Newsky.
¶ My favourite aircraft is not available
In such case please help us add it. Read more about adding new airframes
¶ How to open SimData window in Newsky?
Please start the Newsky desktop application along with the sim of your choice (remeber to load at the airport for X-Plane!), next while holding CTRL key left click on round Newsky logo in top left corner of the app window. This will open SimData window and allow you to view data incoming from the sim.